Legal notice

Legal Notice / Website Disclosure

This page provides important legal information about the ownership, operation, and regulatory compliance of this website in accordance with Section 43 of the Electronic Communications and Transactions Act (ECTA), Act 25 of 2002 (South Africa).

1. Website Owner & Operator

This website is owned and operated by Ds Hair (trading as Ds Hair, Beauty & Spa - By Dalia).

  • Business Owner: Ryan Wade

  • Business Manager: Dalia Wade

  • Physical & Registered Address:

    2 Leeu Street,

    Rant En Dal,

    Krugersdorp,

    Gauteng,

    1739,

    South Africa

  • Contact Number: 066 268 2454

  • Email Address: dalia@dshair.co.za

  • Official Website: https://dshair.co.za

2. Main Business & Services

Ds Hair operates a physical hair salon and an e-commerce platform.

  • Physical Location Services: Hair styling, cutting, coloring, chemical treatments, and related hair care/beauty salon services.

  • Online Shop Goods: Retail sale of hair styling hardware (hair dryers, flat irons, curling tongs, and styling brushes) and hair care products (shampoos, conditioners, treatments, and oils).

3. Legal and Regulatory Frameworks

By using this website, you interact with an entity operating under South African national laws, including but not limited to:

  • The Consumer Protection Act (CPA), Act 68 of 2008: Governing your consumer rights, honest pricing, and fair business practices.

  • The Electronic Communications and Transactions Act (ECTA), Act 25 of 2002: Regulating our online agreements, electronic transactions, and required site disclosures.

  • The Protection of Personal Information Act (POPIA), Act 4 of 2013: Ensuring your personal data, contact details, and payment histories are collected, processed, and secured responsibly.

4. Hosting and Platform Provider

Our e-commerce store is hosted and powered by Shopify Inc. Shopify provides the online platform that allows us to sell our products to you.

  • Hosting Provider Details: Shopify Inc., 151 O'Connor Street, Ground Floor, Ottawa, ON K2P 2L8, Canada.

5. Customer Complaints & Alternative Dispute Resolution

If you have a dispute, a complaint regarding our products or physical services, or if you feel we have not complied with the Consumer Protection Act, we request that you contact us directly at dalia@dshair.co.za so we can resolve the issue immediately.

If we cannot resolve the dispute directly, you have the right to refer the matter to:

  • The National Consumer Commission (NCC) (under the CPA).

  • The Consumer Goods and Services Ombud (CGSO) of South Africa.

6. Intellectual Property Notice

All design elements, text, product descriptions, custom graphics, logos, and images displayed on this website are the intellectual property of Ds Hair unless otherwise stated, and are protected under South African and International copyright laws. Unauthorized duplication or distribution is strictly prohibited.